Unix-Solutions Status

USDC ZAV - Grid failure

2025-10-26T08:03:00+00:00

Dear Customers,

Final Update 12u25 – Zaventem Datacenter Grid Outage / High Voltage incident

The defective component has been replaced, and all tests have been successfully completed.

As of 12:04 CET, the datacenter is fully running on mains power again. The switchover back to the grid was seamless, and no anomalies were detected during or after the transition.

All systems are operating normally.

Kind regards,

Team Unix-Solutions

Dear Customers,

Update 11u30 – Zaventem Datacenter Grid Outage / High Voltage incident

The technician from our high-voltage supplier is onsite and has started replacing the defective component at our high voltage infrastructure immediately.

We expect to switch back to the main power grid shortly, once all tests have been completed successfully.

We will continue to provide updates as the situation evolves

Kind regards,

Team Unix-Solutions

Dear Customers,

At 09:03 CET, our Zaventem datacenter experienced a mains power outage. The failover to our backup power systems (generators) operated flawlessly, ensuring uninterrupted service.

During an onsite inspection by our technician, an issue was detected in the high-voltage cabin. Our high-voltage service provider is currently on their way to the datacenter and is expected to arrive at approximately 10:40 CET. They have the necessary replacement parts to resolve the issue.

We will continue to keep our customers informed as the situation progresses.

This incident is logged under ticket #9046.

Kind regards,

Team Unix-Solutions

USDC ZAV - Planned Maintenance: UPS A & B-FEED

2025-10-06T07:06:00+00:00

Update 15h35: The yearly planned maintenance on our UPS’es and UPS batteries has finished without any customer impact.

09h00: Our supplier will start the maintenance on our UPS’es and UPS batteries. This preventive maintenance is part of our yearly maintenance program.

During this maintenance window, maintenance will take place alternately on the A & B feed so that no interruption can take place.

This maintenance has been logged with ticket reference 00009003

Network maintenance - Activation of euNetworks

2025-10-01T20:00:00+00:00

Update 23:00

Dear Customers,

We are pleased to inform you that the planned network migration has been successfully completed. All systems are operating normally, and we are not experiencing any service disruptions.

Should you encounter any issues, please do not hesitate to contact us at info@unix-solutions.be

Best regards,

The Unix-Solutions Team

Dear Customers,

We would like to inform you that we are about to begin our planned network maintenance.

The maintenance will start with the activation of our new euNetworks transit at our network equipment located in our Leuven datacenter. Following successful activation, we will proceed with enabling the euNetworks transit at our equipment in our Zaventem datacenter.

We expect no customer impact during this maintenance window.

We will keep you updated on the progress of this maintenance through this channel.

This maintenance has been logged with ticket reference #00009002

Best regards,

The Unix-Solutions Team

USDC ZAV: Planned Maintenance - High Voltage infrastructure

2025-09-10T05:10:00+00:00

Update 12:00

Dear Customers,

We are pleased to inform you that the transition from backup power to the main grid has been completed smoothly. All of our systems are now running stable and performing as expected.

The scheduled maintenance has been successfully ended.

Thank you for your understanding and continued trust.

Best regards, The Unix-Solutions Team

Update 11:25

Dear Customers,

Our supplier finished the high voltage maintenance earlier then expected. All tests were successful. We are switching back the datacenter load feed per feed back to main grid.

We will continue to keep you updated through this channel.

Best regards, Your Unix-Solutions Team

Update 08:00

Dear Customers,

Since 07:35 we have successfully switched our datacenter load to backup power. All systems are stable, and our team is closely monitoring all parameters. At approximately 08:30, our supplier will disconnect our high-voltage supply from the grid to begin their maintenance work.

We will continue to keep you updated through this channel.

Best regards, Your Unix-Solutions Team

Start of planned maintenance 07:10:

Dear customers,

We would like to inform you that we are about to start our planned maintenance on our high voltage infrastructure. We will start to do a controlled switchover of each power feed to our backup power (generators). After running ~1 hour on backup power, our supplier will start the maintenance on our High Voltage infrastructure. This preventive maintenance is part of our yearly maintenance program.

This maintenance has been logged with ticket reference 00008967

Phishingcampagne in omloop / Phishing Campaign Alert

2025-08-17T22:00:00+00:00

Beste klant,

Momenteel circuleert er een phishingmail die zich voordoet alsof deze van ons afkomstig is. Deze berichten worden niet door Unix-Solutions verzonden.

De valse mails worden verstuurd vanaf het domein swa-low.com.

In de phishingmails wordt verwezen naar een foutief domein: mwtloodgieters.nl.

In deze berichten staat een malafide link. Wij vragen u met aandrang om niet op deze link te klikken en geen gegevens in te vullen.

Onze systemen zijn niet gehackt en er is geen datalek bij Unix-Solutions. Het betreft enkel een misleidende poging van cybercriminelen.

Wij raden u aan om:

De mail onmiddellijk te verwijderen.

Eventuele verdachte links of bijlagen niet te openen.

Bij twijfel steeds rechtstreeks contact met ons op te nemen via info@unix-solutions.be of +32 (0) 2 400 43 33.

Wij volgen de situatie nauw op en hebben de nodige stappen ondernomen om deze phishingcampagne te laten blokkeren.

Bedankt voor uw begrip en waakzaamheid.

Met vriendelijke groeten, Unix-Solutions Team

Dear customer,

We would like to inform you that a phishing email campaign is currently circulating, falsely pretending to come from Unix-Solutions. These emails are not sent by Unix-Solutions.

The fraudulent emails are being sent from the domain swa-low.com.

They refer to a fake domain: mwtloodgieters.nl.

The emails contain a malicious link. Please do not click on this link and do not provide any personal information.

Our systems have not been hacked, and there has been no data breach at Unix-Solutions. This is purely a malicious attempt by cybercriminals.

We strongly advise you to:

Delete the phishing email immediately.

Do not open any suspicious links or attachments.

We are actively monitoring the situation and have already taken the necessary steps to block this phishing campaign.

Thank you for your understanding and vigilance.

Kind regards, Unix-Solutions Team

Loss of connectivity between Unix-Solutions and Proximus (AS39923 AS5432)

2025-07-27T23:51:00+00:00

Dear Customers,

We would like to inform our customers that between 01:51 and 06:30 (CEST) today, there were connectivity issues between the Unix-Solutions and Proximus networks over our BNIX peering connection. To mitigate the issue, we rerouted network traffic via alternative paths. This has restored connectivity while we continue to investigate the root cause.

We are currently in contact with Proximus to investigate the root cause and work towards a resolution.

Thank you for your understanding, and we apologize for any inconvenience caused.

Team Unix-Solutions

Cloudflare DNS 1.1.1.1 down

2025-07-14T21:56:00+00:00

Update 15/07/2025 00:40

Dear Customer,

We have confirmed that Cloudflare's DNS resolver at 1.1.1.1 is reachable again from our network.

Kind regards,

Unix-Solutions

Dear Customer,

We are currently observing an outage with Cloudflare's public DNS service at IP address 1.1.1.1. Customers using this resolver may experience DNS-related issues as a result.

This issue originates outside of our network and is beyond our control. We have verified that our own DNS infrastructure is fully operational.

To ensure uninterrupted DNS resolution, we recommend switching to our resolvers: 109.68.160.160 & 185.111.204.204

We will continue to monitor the situation and provide updates as needed.

Thank you for your understanding.

Kind regards,

Unix-Solutions

USDC ZAV: Planned Maintenance - High Voltage infrastructure

2025-06-25T11:45:00+00:00

Update 13u45:

Dear Customers,

We are pleased to inform you that we have successfully completed a partial load test of our backup generator (B-feed). The IT load was powered by the generator for a full hour, and the test ran flawlessly.

This successful test confirms the stability and reliability of our infrastructure. The previously identified issue has been effectively addressed, and there is no longer any operational risk related to the backup power infrastructure.

A new date for the postponed high-voltage maintenance will be communicated to you shortly.

We thank you for your continued trust and remain fully committed to providing reliable and uninterrupted service.

Kind regards,

The Unix-Solutions Team

Update 11u45:

Dear Customers,

At Unix-Solutions, reliability and transparency are core values we uphold in every aspect of our operations.

Earlier today, we encountered an unexpected issue involving overheating in one of our backup generators (B-feed). As a precaution and to ensure the continued reliability of our services, we decided to cancel the planned maintenance on our high-voltage infrastructure. We successfully restored the full IT load to the main power grid without any customer impact during the switchover.

The root cause of the generator issue was identified promptly, and a temporary fix has already been implemented. Additional testing will be carried out later today to verify system stability. In close cooperation with our generator maintenance partner, a permanent solution will be applied in the coming days.

We remain committed to transparent communication and uninterrupted service. Thank you for your continued trust.

Kind regards,

The Unix-Solutions Team

Start of planned maintenance 07u15:

Dear customers,

This maintenance has been logged with ticket reference 00008848

USDC ZAVENTEM - Network Instability issues

2025-03-29T11:35:00+00:00

Update 13h22:

We have identified the cause of the recent network instability and are currently rolling out a fix. Our team will continue to actively monitor the network to ensure stability, and no further issues are expected.

Thank you for your patience and understanding.

12h35:

We are currently experiencing network instability issues at USDC Zaventem. Our team is actively investigating the incident, and we will provide an update as soon as possible. Thank you for your patience.

USDC LEU - Grid power outage

2025-03-06T10:55:00+00:00

UPDATE 12h19: Fluvius has resolved the grid issue. Grid power has returned. There was no impact for our customer and no further issues are expected.

Since 11h55 our datacenter in Leuven is experiencing a grid power outage. This means our datacenter is currently running using genset power. There is no impact for our customers. We are monitoring the situation and will post further updates if there are any developments.

Primary path fiber cut DC Zaventem DC Leuven

2025-03-05T21:20:00+00:00

-- UPDATE 00:12 -- Dear customers,

We noticed that the fiber cut has been restored our backbone is fully redundant again. No customers were impacted by this outage.

Dear customers,

A fiber cut is currently affecting the primary path between Zaventem and Leuven. We contacted our dark fiber provider to investigate the issue and a resolution is expected within a few hours. The situation is being closely monitored by our engineers. Updates will be provided via our status page.

BNIX Network interruption

2024-10-28T14:28:00+00:00

UPDATE: 16h42: After multiple reports indicating stabilization of the BNIX services, we have restored traffic routes to their original state. If you'd like to stay updated on the incident at BNIX, please refer to the BNIX status page at https://status.bnix.net/incidents/92

Since 15h06, BNIX is experiencing issues with some of their services. We are in contact with BNIX and they will keep us updated. Multiple national providers are currently impacted and we are rerouting traffic to stabilize the situation.

USDC ZAV - Planned Maintenance: UPS A & B-FEED

2024-09-18T14:30:00+00:00

Update 16h30: The yearly planned maintenance on our UPS’es and UPS batteries has finished without any customer impact.

08h30: Our supplier will start the maintenance on our UPS’es and UPS batteries. This preventive maintenance is part of our yearly maintenance program.

During this maintenance window, maintenance will take place alternately on the A & B feed so that no interruption can take place.

This maintenance has been logged with ticket reference 00006897

USDC LEU - Network issue

2024-08-02T16:47:00+00:00

Update 05/08 15h45

We have identified that the network issue which occurred last Friday was caused by a software bug. We will schedule a maintenance window in the near future to address this problem. Thank you for your understanding.

-- Update 19h00: At the moment our network in Leuven is stable again. We will provide an update as soon as we have more information about the root cause.

-- We are currently experiencing a network issue in our Datacenter in Leuven. Our team is investigating the cause.

This incident has been logged with ticket reference 00008093

USDC LEU - Grid power outage

2024-06-28T11:23:00+00:00

UPDATE 13h40: Fluvius has resolved the grid issue. Grid power has returned. There was no impact for our customer and no further issues are expected.

Since 13h23 our datacenter in Leuven is experiencing a grid power outage. This means our datacenter is currently running using genset power. There is no impact for our customers. We are monitoring the situation and will post further updates if there are any developments.

USDC ZAV - Mains power outage

2024-06-25T13:30:00+00:00

Update 19h15: The failed component has been replaced and both feeds have been switched back to mains power. Everything is running smoothly and no further issues were detected. We will continue to monitor the situation but we don't expect further issues.

Update 17h15: We have identified the root cause of the issue. Our team is working on replacing a failed component which is estimated to take a few hours. We expect further updates tonight. Currently our services remain fully stable and operational using genset power. There is no impact for our customers.

Since 15h30 our datacenter in Zaventem is experiencing a mains power outage. This means our datacenter is currently running using genset power. There is no impact for our customers. We are monitoring the situation and will post further updates if there are any developments.

USDC ZAV - DDoS on 109.68.161.0/24

2024-04-17T09:47:00+00:00

Unfortunately a new DDoS attack has started again on subnet 109.68.161.0/24 and have activated our anti DDoS protection again. We will keep you informed about the further progress.

This case has been logged with ticket ref. 00007570

USDC ZAV - BGP flap at our anti DDoS provider

2024-04-11T11:56:00+00:00

You might have experienced a small hick-up between 13h56 and 13h59 due to a BGP flap at our anti-DDoS provider. Only customers in subnet 109.68.161.0/24 might have experienced a short disruption.

This case has been logged with ticket ref. 00007570

USDC ZAV - DDoS on 109.68.161.0/24

2024-03-27T09:35:00+00:00

Update 27/03/2024 You might have experienced a small hick-up between 09h12 and 09h14 due to a BGP flap at our anti-DDoS provider. We've decided to keep our DDoS protection measures fully active for a bit longer since we still noticed small attacks this week.

This case has been logged with ticket ref. 00007570

USDC ZAV - DDoS on 109.68.161.0/24

2024-03-19T07:05:00+00:00

Update 22/03/2024 - 18h30: DDoS attacks have continued throughout the past few days. We've been actively working with our anti-DDoS provider to mitigate these attacks while limiting the impact on our customers. We will continue to monitor the situation throughout the weekend and next week until the attacks subside.

Update 20/03/2024 - 10h45: We've detected a new DDoS attack starting at 10h30 today. Our team was quick to respond and we are actively mitigating this attack to minimize and avoid disruptions.

Update 19/03/2024 - 15h00: After mitigating the attacks we witnessed this morning, traffic has subsided and we've not witnessed any further attempts for several hours. We will remain vigilant and will continue to monitor the situation for the next 24 hours.

Update 09h15: The attack has been mitigated an new filtering rules are in place. We continue to monitor the situation.

Dear customers, we are currently receiving a DDoS attack on our 109.68.161.0/24 ip range again. We are aware of this issue and are currently mitigating the attack by rerouting the traffic through our anti-DDoS provider. This attack is currently causing small disruptions in our services on this subnet, potentially leading to slowdowns or unavailability of certain resources. Our technical team is actively working to mitigate the impact of this attack and restore normal operations as quickly as possible. Thank you for your understanding and patience.

USDC ZAV - DDoS attack on 109.68.161.0/24

2024-03-18T23:40:00+00:00

Dear customers, we were able to mitigate the DDoS on 109.68.161.0/24 together with our anti-ddos partner. If you are still experiencing issues, don't hesitate to contact us through our support channels (info@unix-solutions.be or our 24/7 phone number for urgent support).

USDC ZAV - DDoS attack on 109.68.161.0/24

2024-03-18T21:27:00+00:00

Dear customers, we are currently receiving a DDoS attack on our 109.68.161.0/24 ip range. We are aware of this issue and are currently mitigating the attack by rerouting the traffic through our anti-DDoS provider. This attack is currently causing small disruptions in our services on this subnet, potentially leading to slowdowns or unavailability of certain resources. Our technical team is actively working to mitigate the impact of this attack and restore normal operations as quickly as possible. Thank you for your understanding and patience.

USDC ZAV - Grid power outage

2024-03-07T11:14:00+00:00

UPDATE 14h29: Grid power has been restored by Fluvius. USDC ZAV is no longer operating on genset power. No impact for our customers was recorded and no further issues at Fluvius are expected.

Since 12h14 the Zaventem region is experiencing a power outage. Fluvius is aware of this issue and is trying to resolve it as soon as possible. This means our datacenter is currently running using genset power. There is no impact for our customers. We are monitoring the situation and will post further updates if there are any developments.

BNIX network problem

2024-02-22T10:15:00+00:00

UPDATE 14h35: The root cause at BNIX is a very recent bug in their Juniper ACX devices. They were able to install a permanent workaround, but they will need to upgrade in the near future to a version where the bug is completely resolved. We have re-established our sessions with BNIX

UPDATE 12h25: We have rerouted all traffic from Proximus and Telenet via our transit provider NTT until the problem at BNIX has been solved.

BNIX is currently experiencing issues with some of their services. We are in contact with BNIX and they will keep us updated. All national providers are currently impacted and we are rerouting traffic to stabilize the situation.

This issue has been logged with ticket ref. 00007446

USDC ZAV - Planned Maintenance: UPS A & B-FEED

2023-09-26T06:54:00+00:00

Update 17h40: The yearly planned maintenance on our UPS’es and UPS batteries has finished without customer impact.

08h54: Our supplier started the maintenance on our UPS’es and UPS batteries. This preventive maintenance is part of our yearly maintenance program.

During this maintenance window, maintenance will take place alternately on the A & B feed so that no interruption can take place.

This maintenance has been logged with ticket reference 00006782

UPS Maintenance - USDC Leuven

2023-06-09T11:00:00+00:00

Dear customers, the maintenance on B-feed is done and B-feed is switched back to the main grid. The maintenance is successfully performed and we didn't experienced any downtime or unforeseen circumstances.

UPS Maintenance - USDC Leuven

2023-06-09T09:30:00+00:00

Dear customers, the maintenance on A-feed UPSes is done. A-feed is successfully switched back to mains. B-feed will be switched to genset in 10 minutes. We don't foresee any impact.

UPS Maintenance - USDC Leuven

2023-06-09T07:30:00+00:00

Dear customers, as announced our supplier is performing maintenance on our UPSes in our datacenter in Leuven. We successfully switched our A-feed to genset and our supplier started the maintenance on A-feed UPSes. B-feed won't be touched until A-feed is done. We don't foresee any impact towards customers critical IT load. We'll keep you informed about the status via this channel.

USDC ZAV Planned Maintenance - High & low voltage switchgear

2023-05-17T17:05:00+00:00

Dear customers, we would like to inform you that our maintenance is finished. Our load is successfully transferred back to the grid. We didn't suffer from any interruptions on our critical IT load.

USDC ZAV Planned Maintenance - High & low voltage switchgear

2023-05-17T14:30:00+00:00

Dear customers, we're currently 8.5 hours into our maintenance. The datacenter in Zaventem is still running on backup power. Everything is stable, fuel supply levels are ok and we experienced no customer impact of our maintenance. We keep you informed about further developments on our status page.

USDC ZAV Planned Maintenance - High & low voltage switchgear

2023-05-17T10:00:00+00:00

Dear customers, we're currently 4 hours into our maintenance. The datacenter in Zaventem is still running on backup power. Everything is stable, fuel supply levels are ok and we experienced no customer impact of our maintenance. We keep you informed about further developments on our status page.

USDC ZAV Planned Maintenance - High & low voltage switchgear

2023-05-17T06:01:00+00:00

Maintenance started at 08h00: Our supplier will be conducting maintenance on our high voltage switchgear, transformer & low voltage cables and switchgear.

We will perform a controlled switchover to backup power (generators) before our supplier starts the maintenance work and we will run on backup power for the entire duration of the maintenance. We don't expect any impact towards the power delivery of critical IT load. Our UPSes will provide backup power during the swap between mains and backup.

This maintenance has been logged with ticket ref. 00006439

Unix-Solutions Datacenter Leuven - High voltage cabine upgrade

2023-04-19T16:00:00+00:00

Dear customers, we would like to inform you about the end of our maintenance of the high voltage upgrade. We were able to finish the maintenance a day sooner than expected. We switched the power supply of the datacenter back to the main grid connection. We ran 58,50 hours on backup power. Everything worked as expected. Due to our redundant power infrastructure we were able to perform this upgrade and have no impact to our customers critical IT load. I would like to thank our suppliers Welec, Fluvius and OCB for their great work.

Unix-Solutions Datacenter Leuven - High voltage cabine upgrade

2023-04-19T05:30:00+00:00

Dear customers, we're currently 48 hours into our maintenance. The datacenter in Leuven is still running on backup power. Everything is stable, fuel supply levels are ok and we experienced no customer impact of our maintenance. Our supplier continued their works on the high voltage cabine installation and we expect to finish the upgrade within the foreseen timeframe. We keep you informed about further developments on our status page.

Unix-Solutions Datacenter Leuven - High voltage cabine upgrade

2023-04-18T05:30:00+00:00

Dear customers, we're currently 24 hours into our maintenance. The datacenter in Leuven is still running on backup power. Everything is stable, fuel supply levels are ok and we experienced no customer impact of our maintenance. Our supplier continued their works on the high voltage cabine installation and we expect to finish the upgrade within the foreseen timeframe. We keep you informed about further developments on our status page.

Unix-Solutions Datacenter Leuven - High voltage cabine upgrade

2023-04-17T05:35:00+00:00

Our datacenter successfully switched over to backup power. The mains power has been disabled and our supplier started with the upgrade of our high voltage cabine. One of our datacenter engineers will stay onsite to monitor the situation closefully. We'll keep you informed about the status.

Unix-Solutions Datacenter Leuven - High voltage cabine upgrade

2023-04-17T05:00:00+00:00

Dear customers, as planned we will switch over our datacenter in Leuven to backup power in a few minutes. The planned maintenance to upgrade our high voltage cabine is started.

USDC ZAV - network issue

2023-01-17T15:46:00+00:00

Update 16h58: Reason for outage

We suffered power loss on 2 top of rack switches in USDC ZAV. We lost the network connections to each server connected to these switches. The reason for outage was a failing PDU. We have now replaced the complete PDU.

Impact: Downtime for customers connected to those switches from 16h35 until 16h50

16h35: We are currently facing network issues on part of our network in USDC ZAV due to a problem with several of our switches. This has been logged with ticket reference 00005961.

USDC ZAV - network issue

2023-01-16T14:16:00+00:00

Update 15h29: Reason for outage

Due to power loss on 2 top of rack switches in USDC ZAV we lost the network connections to each server connected to these switches. The reason for outage is that a PDU where these switches were connected to failed and stopped giving power. In the near future this problem shouldn’t be possible anymore as we are currently testing a new kind of top of rack switch in our lab. These new switches will have redundant power supplies so there is a minimised risk for power failure on a single power supply.

Impact: Downtime for customers connected to those switches from 15h16 until 15h21

15h16: We are currently facing network issues on part of our network in USDC ZAV due to an problem with 2 of our switches. This issue should be resolved in max. 5 minutes

Our apologies for any inconvenience!

This has been logged with ticket reference 00005949

AMS-IX outage

2022-04-06T08:25:00+00:00

Dear customers, we noticed a big outage on the AMS-IX platform. We shutdowned all peering session on AMS-IX until further notice.

Our network is not impacted but you might can notice packet loss when you are trying to reach other networks on the internet (mostly located in The Netherlands). We keep a close eye on the situation and we'll keep you informed via this communication channel.

Unix-Solutions ticket reference #5150

--- UPDATE @ 21u05 --- We enabled our AMS-IX peering sessions again after we've seen that the AMS-IX platform is stable for multiple hours. We don't see anomalies in traffic and everything is working as expected.

USDC ZAV - Power grid outage

2021-08-16T20:59:00+00:00

22h59: Power grid outage - fail over to gensets without downtime.

23h20: Power has been restored and A+B feed running on power grid again.

23h40: Temporary power grid problem confirmed by grid provider. They are investigating the root cause.

This event has been logged with ticket ref. 00004472

USDC LEU - Connectivity issues

2021-07-02T12:22:00+00:00

We have identified the root cause and the connectivity issue has been caused due to a faulty routing engine in one of our border routers causing a short BGP flap during the fail over to the backup routing engine. We will plan an intervention shortly to replace the faulty routing engine.

This event has been logged with ticket ref. 00004354

Colt IP Transit upgrade

2021-04-14T09:00:00+00:00

Dear Customers, for your information, we just upgraded our Colt IP Transit and Colt is back in our upstream mix. In case you experience any problems related to this, don't hesitate to contact us. We are closely monitoring our network and we don't see any issues.

USDC ZAV - UPS B-Feed Planned Maintenance - Done

2021-02-26T14:18:53+00:00

Dear Customers, the maintenance on the UPS-B feed at our datacenter in Zaventem is finished. No unforeseen issues occurred and the power has stayed online during all time. We wish you a nice weekend and stay safe!

USDC ZAV - UPS B-Feed Planned Maintenance - In progress

2021-02-26T09:46:03+00:00

Dear Customers, the maintenance on the UPS-B feed at our datacenter in Zaventem is still in progress and is going as planned. Our UPS supplier is performing the maintenance as subscribed by the UPS vendor. We will keep you informed regarding the status and we expect to finish in a couple of hours.

USDC ZAV - UPS B-Feed Planned Maintenance

2021-02-26T06:51:22+00:00

Dear Customers, we will start our planned maintenance on UPS B-Feed at our Zaventem datacenter in 10 minutes. We don't foresee any impact but a small risk of a power outage on this feed might be possible in unforeseen circumstances. A-Feed power will never be impacted.

Incoming DDoS attack

2021-01-21T10:45:00+00:00

We were able to mitigate the incoming DDoS attack and are closely monitoring the situation.

Incoming DDOS attack

2021-01-21T10:14:00+00:00

Unfortunately we are again experiencing another incoming DDOS attack on one of our customers in Zaventem. We are in the process of mitigating the attack.

Incoming DDOS attack

2021-01-20T15:05:00+00:00

We were able to mitigate the attack at 16h05 and our network is stable again since that time.

Incoming DDOS attack

2021-01-20T14:52:00+00:00

We are currently experiencing another incoming DDOS attack on one of our customers in Zaventem. We in the process of mitigating the attack as we speak.

Incoming DDOS attack

2021-01-16T22:06:09+00:00

Dear customers. The DDOS attack is fully mitigated and our network has been stable again for the past hour. We will close this case for now and keep you informed about the actions taken and possible improvements to prevent this from happening again in the future.

Incoming DDOS attack

2021-01-16T21:07:19+00:00

The customer / IP that is being attack is identified and our transits are null routing all traffic to wards this IP for now. Our network should become more stable as we speak.

Incoming DDOS attack

2021-01-16T20:25:41+00:00

Dear Customers, we are currently experiencing an incoming DDOS attack on one of our customers in Zaventem. We are investigating the issue and trying to mitigate the attack as we speak.

Cluster Zaventem

2020-12-18T02:36:00+00:00

We are still experiencing intermittent issues on our cluster in Zaventem and are working on a permanent solution.

Update 19h25: We've narrowed down the possible causes that could have triggered the cluster instability and also added extra network redundancy. We are closely monitoring our cluster towards stability.

Cluster Zaventem downtime

2020-12-16T20:25:00+00:00

Dear Customers,

Today we experienced an outage again on our VM Cluster in Zaventem, from 21:25 till 21:32. We identified the problem, prevented to occur again and we will roll out a fix in the upcoming hours/days.

VM Cluster Zaventem Down

2020-12-15T17:42:00+00:00

All services are back up since 18h42

VM Cluster Zaventem down

2020-12-15T17:17:00+00:00

15/12/2020 - 18h20 We are currently experiencing problems with our VM cluster in Zaventem.

Our engineers are looking into the issue.

We keep you posted about the progress asap.

Network - Packetloss via transit Cogent

2020-12-12T15:00:00+00:00

Dear Customers,

We noticed a lot of packetloss in the network of one of our upstream providers (AS174 - Cogent). We shutdowned the BGP session and traffic is rerouted by our other providers. The network impact should be very minimal for our customers as we already had Cogent lower preffed then our other upstream providers.

Start of incident: 12/12/2020 16:00

Fix implemented at: 16:15

We are open a RFO at our provider and update this ticket when we have feedback.

Kind regards,

Unix-Solutions